The Australian National Institute for Training and Development Inc. complies with
Australian Privacy laws and is
storage, use, access and disposal of data including all client personal information obtained through Institute
business activities and through its website.
sets out how the Institute will deal with personal information related to its
business activities and the content and use of its web site. This statement applies to all Institute administration
documents, forms and pages on our web site, unless otherwise indicated. The policy does not apply to linked web sites that are
not Institute sites.
Legal requirements for collecting personal information
The Institute collects some forms of personal client information in order to comply with its legal obligations with
the Australian Skills Quality Authority
where it is a requirement of RTO registration.
In collecting personal information, the Institute will:
- only collect information for lawful purposes related to its function;
- only collect the information that is necessary and by lawful means;
- where possible only collect personal information that is provided by the individual to whom the
information relates, collecting in a way that is not personally intrusive;
- where information is provided by someone else, ensure that collection has been authorised
by the individual concerned, or by someone who is legally authorised to provide it on their behalf; and
- notify the individual concerned that personal information is being collected, either at the time of
collection or as soon as practicable afterwards.
The Institute will declare to individuals from whom information is collected:
- the purpose for collecting the personal information;
- whether or not the collection is voluntary and any consequences for not providing it;
- how the information is to be held and the intended recipients;
- the name and address of any agency used to collect information on their behalf;
- and how individuals can obtain access to their information, check it for
accuracy and completeness, and make application to correct it.
The Institute will manage personal information responsibly by:
- taking reasonable steps to ensure that personal information held is relevant to the purpose
for which it was collected, accurate, up to date and not misleading;
- retaining personal information for no longer than necessary;
- then disposing of it securely in accordance with approved methods;
- protecting it from loss or unauthorised access, use, disclosure, or misuse; and
- from unauthorised modification;
- taking reasonable steps to prevent its disclosure without authorisation by external service providers; and
- only disclosing personal information outside the company where: its disclosure has been consented to by the
individual to whom it relates; or its disclosure is required by law and requested in an authorised written form;
or it is reasonably believed to be necessary to prevent or lessen a serious threat to life or health of any person.
2. Collection of personal information
The Institute may collect and hold the following personal information: names, addresses and phone numbers, emails of
students/clients, together with assessments, academic statements and other RPL evidence. We will take all
reasonable steps to protect the security of the personal information that we hold. This includes
appropriate measures to protect both electronic and hard copy information.
We do not contract out or sell personal information under any circumstances.
Information automatically logged on the website
The Institute may make a record of your website visit and log any of the following information for statistical and
business purposes - the user's server address, the date and time of the visit, the pages accessed and
documents downloaded, the previous site visited. If you send us a message, the Institute may record your email address
or other information supplied for the purpose of contacting you or following up on requested information.
If personal information is collected via this website this will be done by sufficiently secure means.
Individuals will be provided with alternative means of providing personal information to the Institute,
other than via the website. For certain applications, our site's forms require users to give
contact information (like name and email address), and unique identifiers (like student numbers).
We will not add your email address or name to any mailing list without your consent.
The Institute may publish aggregated information about feedback on the site, to the extent that it does
not identify or cannot be used to identify individual users. This published information will only be
known to the Executive board for the purpose of improving the website.
External website links
This web site contains links to other sites. When you link to another site we recommend you read
the privacy statement of that site. The Institute is not responsible for the privacy practices
or the content of such websites and any use of products and services on these sites is solely at
your own risk.
3. Use of personal information
Personal information you supply on-line and on regular hardcopy forms may be used by Institute
staff in conducting the business of the Institute. Such uses include matters related to administration,
provision of services and the dissemination of information to staff and students/clients.
To improve the services provided, the Institute may extract and publish aggregated information
about usage patterns from these records. For example, our web usage reports may examine trends
based on the following information - your server address, your top level domain name (for
example .com, .gov, .au, .uk etc), the date and time of visit to the site, the pages accessed and
documents downloaded, the previous site visited, the type of browser used and operating system.
Contact information from Registration Forms is used to get in touch with the visitor to a website
when necessary, for example when the visitor is seeking information from the Institute.
4. Disclosure of personal information
All Institute staff have a legal duty to protect the privacy of your personal information and ensure it
is used only for the purpose to which you have agreed. The Institute will not disclose personal information
concerning you, including your email address, to parties outside the Institute except in accordance
with the Privacy and Personal Information Protection Act or as required by RTO regulation agencies in
accordance with Institute legislative and reporting requirements.
The Institute will always try to maintain accurate, complete and up-to-date information regarding
students and staff. The necessary procedures are in place to facilitate amendments and verification of
If you wish to access personal information about yourself or you think that your personal information
retained by the Institute requires changing, please contact the Institutes Administration
section on email@example.com
using our general contact details.
5. Cardholder privacy and security
The Institute receives credit card payments through: (i) its payment portal
and (ii) application forms (e.g. enrolment form).
Privacy and security of cardholder details through the payment portal
The Institute employs 256-bit encrypted secure sockets layer (SSL) technology protecting client browsing and any form filling activities conducted by web users on our site. All credit card details logged on our payment portal are not kept by ANITAD but are processed by the National Australia Bank
. The NAB credit card processing system conducts its own fraud protection check during payment processing. The Australian National Institute for Training and Development Inc. will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner on our payment portal.
Privacy and security of cardholder details obtained through hardcopy forms
The Institute allows payments to be made through provision of credit card details on hardcopy forms such as on the course enrolment form. After cardholder information has been used to process payment, any paper notes/form sections containing cardholder information is immediately cross shredded after the transation has been approved. The Australian National Institute for Training and Development Inc. does not keep records of any cardholder details.
Due to the developing nature of privacy principles for online and offline communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. We would be pleased to receive any comments or suggestions on this policy by email: firstname.lastname@example.org.